WalkingWalker Tracker programs are most successful when they are backed by an excellent admin. Our stellar admins are continuously challenging their group and actively communicating to their group engaged. One of these wellness champs is admin Dawn Yengich from Health Solutions, a behavioral health facility. We sent Dawn a few questions and of course she came back with excellent advice on how to start and structure a program, come up with incentives and keep your team moving. Read our interview with Dawn below.

 

WT: Health Solutions (Formerly Spanish Peaks) had its first Challenge with us in early 2015. How did participants respond to the new program and did you find it easy to get started when you first started working with us?

DY: Our staff was VERY excited to begin the competition. We gave them 2 weeks to enroll themselves in the program. At that time we had 50% participation. Blanca (Program Manager) and Chris (Business Development) were my contacts. They made it very easy to work with. They are easy to get a hold of and responded to my emails at all hours of the day.

Beginning the Walker Tracker program changed our office dynamics. With several facilities peppered across the city, many employees had never met. Once they were on a team together, they were emailing each other and some travelled from one facility to the next to walk with their teammates during lunch. Execs were taking their team on walk meetings so they could get their steps in.

 

WT: Why did you decide to start a walking program?

DY: We work for a behavioral health facility. Our clinicians talk to their clients about the importance of a healthy lifestyle. We came to the realization that we needed to lead by example and get ourselves healthy, too!

 

WT: What has been the most difficult part?

DY: The most difficult part was moving from our first competition, where employees got to choose their teams, to randomized teams. People were fit to be tied!! But after the first 2 days, people calmed down and decided they liked it better. People got to meet someone new and lower movement levels were encouraged by higher movement levels to get more steps. It was fantastic!

 

WT: How about the easiest and most fun part?

DY: The easiest part is that if you are wearing a Bluetooth device, you really don’t have to do much to participate. It’s done for you! You can spend your time actually moving instead of sitting at your computer. You can follow the competition on the app on your phone and contribute to the newsfeed and gift points to your friends while you are walking!!

 

WT: You and your participants use a variety of pedometers. Some use wireless devices and some use the manual entry style. How do these work for you?

DY: Of course, I like the easy and low maintenance of the Bluetooth devices. It’s foolproof and accurate. Some use their phones as a pedometer but you can’t take the phone into the shower like a Fitbit or Jawbone bracelet. They’re missing a couple hundred steps in there!!

 

WT: Your ongoing program has had great results. Users are engaged and keep plugging away at the challenge until the end date. What tools do you use to keep participants engaged?

DY: I ask my program manager for suggestions on how to change the competitions. Not only do we use a new map every time, but we randomize our teams, on some competitions we only allow for steps, in others we allow for activities to be included too. Changing the competitions keeps it fresh. I also change the way incentives are given. Some competitions the 1st team to pass a milestone gets a gift, other competitions I have a drawing for a gift from those that reached their goal for a week straight. My program manager is a great consultant to help figure out new ways to layout the program.

 

WT: Any advice you would give to people just starting a walking program?

DY: Do it now. You will reap so many benefits! Not only will your employees health improve; you will create a more cohesive team environment. Your employees will never want to leave when they are given the benefit of a wellness program!

 

WT: Do you have a favorite feature on Walker Tracker or favorite part about working with Walker Tracker? 


DY: I really like the graphs and charts that are available. I can pull statistics at any given time to add to a managerial report and show how much our movement is improving and how many are participating. With the statistics it is easy to justify the cost of the program, which is very minimal considering what you get.

 

WT: You’re running a Tour of Africa challenge right now. What are the benefits of these map competitions? Do your walkers have a favorite so far?

DY: I liked the European Backpack map the best so far. Walker Tracker assigned our teams some very clever names. Some team members decided they would research how to say hello in each of the countries we walked through. Whenever they walked through a new country, the newsfeed would be filled with a foreign language. It was lots of fun!

 

WT: You use a “prize vault” to incentivize walkers. Tell us a little more about this system and what incentives have you found your participants value most?

DY: I’ve added a question at sign up that asks employees what they’d like to see in the prize vault and I pack my treasure chest with items that are requested most. I’ve learned that discount stores like Ross or TJ Maxx have VERY REASONABLE fitness equipment. I am able to stock my vault with items $10 and under. Participants earn an item from the prize vault once they reach a new level. They are emailed a congratulations email with a spreadsheet of items available to choose from. Our employees really like exercise balls, essential oil diffusers, spa eye masks, water bottles, kettle bells, company logo t-shirts, and weighted hula hoops. They also like to choose gift cards. I offer $10 or $15 gift cards to local restaurants and stores: Sports Authority, grocery store, Amazon, Bass Pro Shop, Target, Wal-Mart, etc. It’s just $10 but people get so excited because they know they earned it!

 

 

 

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