Are wellness programs effective?

A new study indicates: Yes!

You’re here, and so you already know this!

In a study of 7,804 employees, findings indicated that there were significant drops in health risks among  high-risk employees. And that risk alleviation is going to have a direct impact on an employer’s bottom line:

“The current sick care model in the U.S. is not designed to meet real health and wellness needs. Employers fund the majority of the economic burden of this broken system. They pay increasing costs of medical care while the health care system spends less than $.05 of every health care dollar on prevention.”

– Dr. Ronald Loeppke, president and vice chairman of U.S. Preventive Medicine and lead author of the study

 

Read the full article at: Benefits Pro‘s Study underscores effectiveness of wellness programs

 

 

May Featured Admin: Kerry Davis from PAXmwr

The Navy at Patuxent River is one of our first customers and they have been using the site for years.  It wouldn’t be the success that it is without the leadership and enthusiasm of Kerry Davis.

 

1. Why did you want to start a walking program?

I was inspired at the ACSM Health/Fitness Summit in 2008 (I can’t remember the year for sure!). They featured several programs which were geared toward just getting people MOVING, even if it is just adding steps to their daily lives.

I knew that there were a lot of very busy people in my community, who did not have the time to get away from work for a lunchtime workout. I also knew there were a lot of people who would be intimidated to come to the gym or to take a group fitness class. So, I wanted to create a program that would cater to both of these populations, where they could do all of the walking on their own time and in a comfortable location to them.

 

 2. What has been the most difficult part? How did you overcome that?

The most difficult part has been deciding what prizes to give! I have many repeat participants, so I like to have different prizes for them, and it is hard to know how many prizes to have on hand at the beginning of the program.

 

3. How about the most successful and fun part?

It is so exciting to talk to the participants who have really made a change in their lives because of programs like this. One lady was very competitive, and she told me that she would walk in place at her desk while checking e-mails so that she could keep getting steps! Others have told me about decreasing medications, and weight loss! Small changes really can make a big difference in your life.

 

 4. Any advice you would give to people just starting a walking program?

Use the WalkerTracker website! The very first time that I used the website for a walking program, I had 325 participants. It was very overwhelming because I did not know how to use the website to collect the data. Ben contacted me because he saw how many people had just signed up for the website, and my programs have been MUCH easier to run since!

 

 5. Favorite part about Walker Tracker?

My favorite part is really the people in the background. Taylor and Ben and others have done an amazing job helping me set up the website to reach the goals that I have set for each program.

As far as the website itself goes, I like the step converter. I also like that the participants can choose their level of involvement. Some will get really into it and post pictures and comments, and others simply want to enter steps in each day.

 

6. Any other comments

My participants have really enjoyed the maps. We are getting ready to try the points system for the first time, so I look forward to that! Thank you so much for everything!

Two new features for administrators

We have two new features to announce:

Better Statistics Downloads

We know that getting data out of the system is vital for incentives programs and to measure the efficacy of your own initiatives. As of today we make that even easier for you. We’ve always had statistics downloads, but the data you get is much more relevant with the newly revamped page. Measure a number of new metrics: Most improved, highest diligence, who received the most points, overall participation, etc. We also allow you to download your custom questions (see below!).

Screen Shot 2013-04-13 at 8.22.41 AM

Questions!

I’m excited to see how our administrators use this one. Want to roll your own health risk assessment? Want to periodically check in on how your walkers feel? Need to know what t-shirt size everyone wears? We’ve created a questions interface that allows you to ask anything you like, and have the questions appear in registration or during the course of the program. Not only that, you’re able to award points for the answering of the question, which allows you to tie the questions into your incentives program.

Screen Shot 2013-04-13 at 8.19.57 AM

Screen Shot 2013-04-13 at 8.35.10 AM

Let us know what you think!

 

Featured Admin – April

This month I selected a really dedicated and involved admin – I’m talking weekly, sometimes bi-weekly, communications to her walkers with encouraging words, wellness information and congratulations to participants who excel in the program.  Not only has she inspired her walkers to be active but she has also given me many of the ideas I use with other programs in designing challenges, incentives, and maps.  Announcing… Candice Cutler from the City of Scottsdale, read what she has to say below.

  1. Why did you start a walking program?  My organization wanted to implement a step program that would motivate people to get moving.  We felt that a pedometer where employees could visually see their daily activity would encourage them to meet their goals.  Having a customized portal was a big benefit for us as well.  The previous program we used required walking by a station to upload data.  The self-reporting online option was the perfect fit for our needs and has helped increase activity amongst our employees.
  2. What is the hardest part about keeping/getting people active?  The hardest part is getting communication to those that do not use a computer every day.  Many of our employees work in the field and don’t need to use a computer for work.  Getting them to participate is tough, but a little motivation from their co-workers has been helping to increase participation.
  3. What has been the most rewarding part?  The most rewarding part is hearing people say how the pedometer and the Walker Tracker Program has changed their exercise habits!  The program is really encouraging lifestyle changes for those that use it.  Co-workers are motivating each other to get out on breaks, before and after work and encouraging each other on the website.  It is great to see positive communication among employees that is focused on activity.
  4. What advice would you give to people who want to start a walking/wellness program?  Get upper management to buy-in and participate.  When employees see their supervisors with a pedometer and they are encouraging participation, it really helps the workgroup get motivated.  Also, find your wellness champions in each workgroup and have them encourage participation amongst their co-workers.
  5. Favorite feature on Walker Tracker?  I really enjoy the email and points download function.  I send out weekly emails reminding employees to enter their steps and to get a certain number of points per week to be entered into a weekly drawing for a gift card.  I then download point totals and enter employees into the raffle.  The winner is also announced via email and includes a bio of the employee.  This has been a fun way for co-workers to get to know each other and it motivates them to keep participating so that they can be the next winner.
  6. Future plans/ideas/hopes for your walking program?  I am excited for the new feature that separates steps from activity conversion.  Many people in our group have been requesting a step only challenge.  In the past, that required turning off the activity convertor completely.  That option was not going to go over well with those that use it regularly and I didn’t want to discourage activity.  This new function gives the option to add up just steps and we are looking forward to our next steps only challenge.
  7. Any other comments – I really appreciate Taylor’s help with all of our challenges.  I love the ideas she comes up with and the maps and information she puts together for our group.  Having her help out with all of the administrative works really makes my job easier.  Thanks Taylor!

 

 

Exciting New Pedometer

Here at Walker Tracker we’re always on the lookout for new and exciting technology relating to health and wellness. So, we were really jazzed when we learned about emerging pedometer technology that is truly astounding. You may already be aware of pedometers currently on the market that track sleep and stairs-climbed in addition to traditional step data.

There’s a new device that will take it to the next level.

Based on university and industry research on exercise physiology, this new “pedometer” tracks not only steps that you took physically, but also steps that you considered taking. It’s all driven by the science of how (and why) people make decisions to change their lives by adopting new exercise habits. When starting out, people first think about exercise, then, finally, they put these thoughts into action. Nike’s popular “Just do it” campaign tapped in to this inner decision process and urged people to move from contemplating exercise to actually exercising.

Enter the next generation brain wave pedometer.

The pedometer uses advanced technology called Fourier Analysis of Real and Contemplated Exercise to read brain wave patterns, capturing and recording steps, stairs, contemplated steps, and contemplated stairs. As the name indicates, this device uses sophisticated mathematical analysis based on the modified Hilbert FFT algorithm to capture brain wave patterns and isolate the unique wave forms that indicate actual physical steps, but also steps you might be thinking about taking.   Available at a slightly higher price, the FARCE XL also captures and records sleep steps.

Needless to say, this will transform walking-based exercise programs by allowing participants to better understand how their brain influences decisions on whether to get up and walk, or sit there through another Seinfeld rerun. Users can plot actual steps vs contemplated steps – very useful information. The FARCE pedometer also enables users to rate their reluctance to take stairs instead of the elevator – contemplated stairs are just contemplated steps with slight changes in  hypothalamus activity (release of the stress hormone hydrocortisone), the brain’s chemical response to, “oh sheez, four flights and I’ve got groceries”.

Now, think long and hard about going for a walk…or maybe…just walk.

The Eyes Have It

Last week I had a chance to attend the Reservation Economic Summit, a trade show put on by the National Center for American Indian Enterprise Development. While the central theme of the show was to promote business activity and Native American owned companies, there were also a number of presentations aimed at health and wellness. It’s pretty clear that health issues have a direct and substantial economic impact and this is especially true in Native American communities where the statistics are quite alarming.

Early detection is one of the keys to turning this around. I spoke with a number of companies that are serving the health needs of this community, but one in particular caught my attention. They are doing screenings to detect early stages of diabetes through a simple, non-invasive eye exam.

If you’re like me, you hate going to the doctor in the first place, and getting blood work done makes it even worse. DIsease detection via eye exams is based on recent advancements in digital imaging and promises to dramatically improve access to accurate and timely diagnostic testing. It involves a quick and simple exam where high-resolution photos of the retina are used to reveal markers that indicate early stages of diabetes (and other diseases). No needles, no long appointments, instant results.

According to one company, they can predict onset of diabetes over a year in advance – enough time to make some lifestyle changes and hopefully reverse course.

Time will tell if this testing becomes mainstream, but it sure looks promising.

 

Re-designed Activity Converter

We’ve re-designed our Activity Converter! But this is more than a re-design: Steps and activities are now tracked separately.

This means that:

  • You can have challenges/competitions based on either pedometer steps, steps + activities, or just activities (how about a bike challenge?)
  • Walkers can see their activities and pedometer steps separately in their timeline
  • If your company uses a Pebble wireless pedometer, you can track other activities besides the automatic pedometer updates!

We hope you like it! Let us know if you have any questions.convertedCompetition

Admin of the Month – Aimee McCarthy

Behind every successful walking program is a superstar administrator.  This month I am happy to introduce the “Walker Tracker Administrator of the Month” to our blog.  This prestigious award is given to program admins that go above and beyond for the success of their walking program.

Below is an interview with Aimee McCarthy from Canon CITS.  She has been running an excellent Walker Tracker program and knows what it takes to keep her employees motivated and the challenges exciting.

 

1) What made you want to start a walking program?

Our employees sit at a desk all day, answering phone calls from customers, so there is little opportunity to move during the workday.  I wanted to implement a program that everyone could do, that wasn’t hard or complicated, and wasn’t intimidating, especially for employees who don’t currently exercise.  Walking is something “easy” to do and can be fit it at various times throughout the day, wherever you are.

 

2) What has been the biggest struggle?

The hardest part is probably keeping engagement up.  There are a group of people who sign up, but don’t ever log their steps and I don’t know if they are participating, but not getting online, or if they are just not using the pedometer at all.

 

3) The easiest/most successful part?

The site makes it easy to track and interact with other employees and that seems to be really enjoyable for participants.  I love that we can do challenge after challenge with this program.  Short-term goals seem to work best with our company wide challenges, and it’s nice to be working toward something new every few weeks or months.

 

4) What advice would you give to people just starting a walking program?

As with most wellness initiatives, communication and marketing will go a long way.  Market the program in various ways, through email, flyers, word of mouth, any way that works for your population.  Incentives are always a good draw to get people to participate.  I periodically send out reminder emails talking about the challenge, showing the leader board, and reminding people to enter their steps on the site, which I think helps to keep engagement up.

 

5) Favorite feature on Walker Tracker?

Being able to text my steps in.  The pedometers we bought don’t store data, so it makes it easy to text in your number and reset the pedometer at the end of the day.  I also like the social aspect of it.  It’s nice when participants post on the challenge board, but it’s not too much a part of the program for those who aren’t into social media.

 

6) Any other comments

We have enjoyed our time using Walker Tracker so far.  I was hoping this system would be easier to use than walking programs we’ve done in the past and it has been.  Reporting and tracking is very important and I like that I can do most of that right from the admin section of the website.  Taylor is always really quick to respond and will give marketing materials for our new challenges which I really appreciate.

Measuring Results of Your Activity Program

As a wellness program vendor, we often find ourselves talking to clients about the positive ROI that activity-based programs can have. Program benefits include reduced absenteeism and presenteeism, fewer hospital visits, and reduction in the number of major medical procedures. This all sounds great and it seems intuitive that all these benefits accrue. But, in order to run a really effective program that transforms your organization, you need to verify your cost savings and justify the expenditures you’re making. You should also make sure that the stated program goals are themselves measurable.

Before you start your program, think about how you plan to measure results and build these measurements into the system from the get-go. Here are a few examples:

Absenteeism:  some companies lump all paid days off together so “sick days” are not tracked separately. A few technology companies even offer employees unlimited paid days off as a way to compete for scarce talent. If you don’t track absenteeism, you’ll need to find a different way to measure unplanned days off due to illness. You may need to resort to indirect reporting methods that rely on employee feedback. Consider correlating year-over-year attendance numbers with the percentage of employees participating regularly in the wellness initiatives. Improvements here should take effect relatively quickly as employees adopt new and healthy lifestyle choices.

Presenteeism:  this is much harder to measure, and it’s probably advisable to avoid spending resources to capture this information. To measure presenteeism, you’ll need to devise productivity metrics that can be applied consistently across departments and job functions. In the end, you’ll likely just have anecdotal information from supervisors. You can catalog this information and keep is as supporting data, but it likely won’t contain hard numbers or facts. If you have a vendor touting the savings you’ll see due to reduced presenteeism, the skeptic in you should kick in – ask how they plan to measure this.

Hospital Visits: coordinate with your plan administrator to track these numbers on an annual basis.  Start now and communicate this number to employees. They need to be invested in the process and understand that lowering costs is critical to the organization’s long-term survival.

Major Medical:  the downside of using these metrics as a way to justify your program is that you won’t see a meaningful effect of your wellness program on major medical expenses for 2-3 years at a minimum. Nonetheless, it’s critical that you start measuring (and communicating) these numbers now.

Chronic Disease: this is where much of the costs are. This is also where prevention programs can have their biggest impact. Work with your plan administrator to monitor the percentage of people at risk for Type II diabetes. To do this, you’ll need to build health risk assessments into your wellness program. You can also begin to tie program goals directly to improvements in measurable health indicators such as blood chemistry. These numbers, as an aggregate, should be top of mind with your wellness team, executive management, and most importantly, with the employees themselves.